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Shipping

Because we care and refuse to rush such an important element as the packing of your awesome machine, we give ourselves 3-10 business days to pack and commit her into the hands of the shipper.

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Bear in mind that we're shipping a roughly 12 to 30 pound steel machine with breakable and bendable parts across the country in a bouncy truck, plane, or boat, in a cardboard box. Because we've done it a thousand times though(literally), and because we take the time to do it right, we're good at it.

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Returns

Be sure before you buy -

 

because we are not a "Big Box" store that accepts returns willy-nilly. If there's a real problem with the machine, of course you may return it, but we test, and re-test, and then we do a final test just before shipping, which we video for you, and which also includes a tutorial on how to thread, wind bobbins, and how to operate the machine.

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In other words, be sure it fits your budget before you commit to the purchase because once you make the purchase, you own her.

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We're going to pay to ship her to you and we're going to pack her to arrive safely. This is a time and money commitment on our part to do it right. We don't take this lightly.

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Again, be sure before you buy.

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